Privacy Policy

Privacy Policy for HAERO

Effective Date: January 1^st 2025

Last Updated: January 15^th 2025

Introduction

AOHQ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy  outlines how we collect, use, share, and protect your information when you use our mobile  application (“the App”). By using the App, you agree to the practices described in this Privacy  Policy.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: aohquebec@outlook.com

Mailing Address: 1401 rue Royale suite 212, Trois-Rivières, Qc, Canada, G9A 2H3

Data We Collect

We collect the following types of personal and sensitive data to provide and improve the App:

1. Personal Data: 

• Name
• Email address
• Phone number

2. Health-Related Data: 

• Disease state information
• Medication schedules
• Health metrics (e.g., Type HAE, Type of treatments, attacks, etc.)

3. Device Data: 

• Device information (e.g., operating system, device model)
• Log data (e.g., app usage statistics)

4. Location Data (if applicable): 

• General location (to provide region-specific features)

How We Use Your Data

We use your data to:

• Provide app functionality, such as managing your disease state and medication  schedules.
• Personalize your experience within the App.
• Communicate with you (e.g., reminders, notifications, or customer support). • Analyze app usage and improve features.
• Comply with legal and regulatory requirements.

How We Share Your Data

We do not sell or rent your data. However, we may share your data with:

1. Service Providers: Third-party companies that help us operate and improve the App  (e.g., hosting services, analytics tools).
2. Legal and Regulatory Entities: If required by law or to protect rights and safety.

Data Security

We implement industry-standard security measures to protect your data, including  encryption, secure storage, and access controls. However, no system is completely secure,  and we cannot guarantee the absolute security of your data. We are compliant with the  highest standards of the industry such as PIPEDA and HIPAA.

Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy  Policy or comply with legal obligations. You can request data deletion at any time by  contacting us.

Data Deletion

To delete your account or personal data, please contact us at aohquebec@outlook.com Your request will be processed within 3 days unless otherwise required by law.

Your Rights

As a user, you have the right to:

1. Access Your Data: Request a copy of your personal data.
2. Correct Your Data: Update or correct inaccuracies.
3. Delete Your Data: Request the deletion of your data.
4. Withdraw Consent: Opt-out of data collection where applicable.

To exercise these rights, please contact us at aohquebec@outlook.com

Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect data  from children. If you believe a child has provided us with personal data, please contact us  immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting  the updated policy in the App and on our website. We encourage you to review this Privacy  Policy periodically.

Where to Find This Policy

• Linked on our app store listing page.
• Accessible within the App under the “Settings” or “About” section.
• Available online at www.aohq.ca