Privacy Policy for HAERO
Effective Date: January 1st 2025
Last Updated: January 15th 2025
Introduction
AOHQ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our mobile application (“the App”). By using the App, you agree to the practices described in this Privacy Policy.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: aohquebec@outlook.com
Mailing Address: 1401 rue Royale suite 212, Trois-Rivières, Qc, Canada, G9A 2H3
Data We Collect
We collect the following types of personal and sensitive data to provide and improve the App:
- Personal Data:
- Name
- Email address
- Phone number
- Health-Related Data:
- Disease state information
- Medication schedules
- Health metrics (e.g., Type HAE, Type of treatments, attacks, etc.)
- Device Data:
- Device information (e.g., operating system, device model)
- Log data (e.g., app usage statistics)
- Location Data (if applicable):
- General location (to provide region-specific features)
How We Use Your Data
We use your data to:
- Provide app functionality, such as managing your disease state and medication schedules.
- Personalize your experience within the App.
- Communicate with you (e.g., reminders, notifications, or customer support). • Analyze app usage and improve features.
- Comply with legal and regulatory requirements.
How We Share Your Data
We do not sell or rent your data. However, we may share your data with:
- Service Providers: Third-party companies that help us operate and improve the App (e.g., hosting services, analytics tools).
- Legal and Regulatory Entities: If required by law or to protect rights and safety.
Data Security
We implement industry-standard security measures to protect your data, including encryption, secure storage, and access controls. However, no system is completely secure, and we cannot guarantee the absolute security of your data. We are compliant with the highest standards of the industry such as PIPEDA and HIPAA.
Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. You can request data deletion at any time by contacting us.
Data Deletion
To delete your account or personal data, please contact us at aohquebec@outlook.com Your request will be processed within 3 days unless otherwise required by law.
Your Rights
As a user, you have the right to:
- Access Your Data: Request a copy of your personal data.
- Correct Your Data: Update or correct inaccuracies.
- Delete Your Data: Request the deletion of your data.
- Withdraw Consent: Opt-out of data collection where applicable.
To exercise these rights, please contact us at aohquebec@outlook.com
Children’s Privacy
The App is not intended for children under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy in the App and on our website. We encourage you to review this Privacy Policy periodically.
Where to Find This Policy
- Linked on our app store listing page.
- Accessible within the App under the “Settings” or “About” section.
- Available online at www.aohq.ca